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Test: Outbound Sales Skills Test

Question 1: Prev Next
In order to build a rapport with a customer, which of the following tactics would you, as a teleselling executive, use?
Feel excited about the customer's date of birth and say it is similar to that of your brother/ friend
Appreciate the name of the customer and say you have a friend with that name
Relate yourself to the city which he belongs to
All of the above
None of the above
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