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Test: Email Etiquette Certification

Question 18: Prev Next
Which of the following is the best response to sending a message that you didn't intend to send, or sent to the wrong recipient?
Make a request for the e-mail to be recalled or sent back to you.
Race over to the recipient's computer, especially if he or she lives or works locally, and delete the message manually.
Send a follow-up message explaining that the previous message was a mistake, with a brief apology and explaining that the message can be ignored.
Jump up and down in frustration and tear your hair.
All of the above
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