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Test: Email Etiquette Certification

Question 21: Prev Next
Which of the following is a good statement about time delays between e-mail exchanges?
Try to reply within a 24-48 hour window, but allow at least the same amount of time before sending a follow-on e-mail, if not longer.
Always reply within 24 hours, and expect the same from someone else.
Wait 36 hours before replying to any e-mail, but send a follow-on e-mail within 24 hours if you don't hear anything.
Always allow a month for a reply, and return your own received e-mails within three weeks.
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