Test: Telephone Etiquette Certification
Question 1: Prev Next
|If your business call to someone is unexpected, what should you do?|
Tell them the purpose of your call and ask them to call you back at their convenience
Leave a message on the voice mail or with the receptionist and ask them to call at their convenience
Email them and ask what the right time for calling would be
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Do call them, but first ask if they have time before proceeding with the call.