UpTest > Sales and Marketing > Hospitality Terminology Test

Test: Hospitality Terminology Test

Question 1: Prev Next Hide answers
A customer complains that she ordered hot soup but found it to be cold. In this situation, which of the following responses should a restaurant or bar worker use?
Sorry about that; I'll replace it with a bowl of hot soup.
0 votes
It's not as cold as you think it is.
0 votes
Let me check how cold it is.
0 votes
Don't worry; it happens sometimes.
1 votes
Please login to submit your answer.